Frequently Asked Questions

You may be eligible if you owned or leased a diesel vehicle that was manufactured between 2009 and 2020. The vehicle must have been owned or leased at any point from 2009 to the present day. Use our free eligibility checker to find out in seconds.

Certain diesel vehicle manufacturers are alleged to have fitted devices that could manipulate emissions testing results. Legal proceedings are underway across the UK on behalf of affected vehicle owners and lessees.

Enter your vehicle registration number into our eligibility checker. If your vehicle qualifies, you can complete the sign-up process online. It only takes a few minutes.

Yes. You can still submit a claim even if you have since sold the vehicle or it is no longer in your possession. As long as you owned or leased a diesel vehicle built between 2009 and 2020 — at any point from 2009 to the present day — you may be eligible for compensation.

Yes. Whether you purchased the vehicle new or second-hand, you may still be eligible to claim provided it falls within the affected range.

A manufacturer recall or software update does not necessarily affect your eligibility to claim. Please mention any recalls when completing your application so your claim can be assessed accurately.